Improving quality and efficiency of Management System - Heading to TQM

Dao Van HungIso Division Manager - Petrolimex Saigon - Petrolimex Saigon
07:52' AM - Tuesday, 08/12/2015

On 12.11.2015, Petrolimex Saigon holds a conference to summarize quality management phase 2010-2015 and orients development strategy phase 2016 - 2020.

Petrolimex Saigon 2015 Quality Conference overview

The Conference is very delighted to welcome Former Chairman of Vietnam Quality Association of Ho Chi Minh City - Former Director of Institute for Quality Assessment and Development - Professor, Doctor Nguyen Quang Toan; Chairman of Vietnam Quality Association of Ho Chi Minh City - Dr. Ngo Van Nhon; Director of Bureau Veritas Certification Vietnam (BVC) Nguyen Tu Hai; Deputy director of the Application and Service Center, Science & Technology, Southern Assigment Bureau, Department of Science & Technology - Dr. Nguyen Thi Hoang Lien; Vice President of Food Industry University Ho Chi Minh City - Dr. Vo Tuyen as quality experts in Vietnam attend, and share specific opinions, quality management solutions for Petrolimex Saigon in the future.

Participants in the conference are Leadership of Petrolimex Saigon and Subordinate Enterprises; Manager/ Deputy manager of departments and the whole professional expert team in charge of quality assignment throughout the company.

15 years ago, Petrolimex Saigon Leadership realized the need and importance of the application of advanced management standards, quality productivity improvement tools into production and business activities. Therefore, the Company leaders have been fiercely directing to implement improvement – innovation business Managerment. The conference contents were summarized from the basis enterprise as well as the whole company conferences in order to assess, together with the experts’s opinions stated that: This is the right policy, pioneer enterprise and have been implemented with a route, appropriate steps forward brought enormous practical results to Petrolimex Saigon.

In 2010 - 2015 phase, the Company had a lot of changes, directly impacted to quality assignment, such as: Deploying ERP - Egas under the scheme of the Group; The Government's policy about petroleum business, standards of accounting, wages, environment, metrology assessment; E5 bio-petroleum business; deploying the services businesses; Subsidiary PKC was born; etc... In that context, quality management activities of the Company continues to maintain perseverance, continuously making development improvement efforts to comply with the basic management requirements of ISO 9001: 2008, continuing to expand the application of standards and technical management expertise, and advanced management tools to gradually complete successful construction of " Petrolimex Saigon Quality House " : Quality Conference 2009 suggested.

At the conference, summarized and evaluated the results, identified barriers, limits of quality management in recent years ,so that pointing out the objectives, orientations, proposing solutions and improvements constantly, completing integration management system of advanced standards in phase 2016 - 2020: A major problem is raised up,"How to improve the quality and efficiency of management system - heading to Total Quality Management (TQM)? "

ISO Division Manager - Representative of Petrolimex Saigon Quality leadership Dao Van Hung making a brief reports summerizing quality management phase 2010 - 2015 & orients quality development strategy until 2020

On this occasion, Petrolimex Saigon was awarded by Certification Organization BVC the certificate ISO 9001: 2008, extending to the new range - petroleum blending in bio-petrol E5 business field. So far, the quality management system ISO 9001 has covered 100% of the entire production and business activities across the Company.

Chairman/ Director of Petrolimex Saigon Tran Van Thang receiving Certificate ISO 9001: 2008 expanding scope to the petroleum blending fieldRepresentative of Certification Organizations BVC - Director Nguyen Tu Hai congratulating Petrolimex Saigon in the conference

In the conference, Former Chairman of Vietnam Quality Association of Ho Chi Minh City - Former Director of Institute for Quality Assessment and Development - Professor, Doctor Nguyen Quang Toan recordes and evaluates Petrolimex Saigon quality management in outlines quite clearly and honestly about quality activities for the last 15 years, especially in phase 2010 - 2015, with a strongly sustainability commitment of Petrolimex Sai Gon leadership pursuing strategic goals "SAFETY - QUALITY - EFFICIENCY" pretty aggressively with a desire of increasing social, customer beliefs, and a truly sustainable competitive position in global integration.

Quality Experts in Vietnam

making judgment speech in Petrolimex Saigon Quality Conference 2015

Deputy Director/Chairman of Petrolimex Saigon Quality & Risk Board Nguyen Van Canh hosting the conference - making introduction for discussing and judgmentingFormer Chairman of Vietnam Quality Association of Ho Chi Minh City - Former Director of Institute for Quality Aassessment and Development - Professor, Doctor Nguyen Quang Toan making judmental speech and counseling
Chairman of Vietnam Quality Association of Ho Chi Minh City - Dr. Ngo Van Nhon saying reviewsDeputy director of the Application and Service Center, Science & Technology, Southern Assigment Bureau, Department of Science & Technology - Dr. Nguyen Thi Hoang Lien saying reviews

On behalf of the Company leadership, Chairman/Director of Petrolimex Saigon Tran Van Thang expressing honourable thanks to the quality experts, the consultant companies, certification organizations and the relevant authorities have been sharing, coordinating with the Company about Quality Management in recent years and wants to continually receive those valuable help, advices, supports in the next phase. Recognizing and appreciating the efforts and achievements of the team working on quality, of staff - employees throughout the Company with the opinions and arguments of the departments subordinate enterprises, the Conpany Leadership continuing to maintain a strong commitment with concrete actions, to drastically handle the backlog shortcomings; and providing sufficient resources, facilitate execution environment for the directions set out today quickly becoming reality in phase 2016 - 2020.

Petrolimex Saigon Chairman/ Director Tran Van Thang collecting opinions from the experts and directing implementation Quality program phase 2016 - 2020

To motivate and encourage staff's morale, Petrolimex Saigon Director has decided to award 12 collectives and 11 individuals who made ​​outstanding achievements and constant efforts to maintain and improve the quality management system according to the advanced management tools standards phase 2010-2015.

Some presenting photos in the conference:

Petrolimex Saigon Business Department Manager Pham Binh Duong with presentation "Improving the quality of customer service"Petrolimex Saigon Organization Department Manager with presentation "Human Resource Training - Benefits and Solutions"
Nha Be Oil Terminal Deputy Director - Representatives leadership of Quality Nguyen Tien Quang with presentation "Some proposals enhancing the quality and efficiency management system of the company – Heading to TQM"Petroleum Retail Enterprise Vice President - Representing quality leadership Pham The Hung with the presentation "Improving the quality of sale services in Petrolimex Saigon Petroleum Stations"
Petrolimex Saigon Deputy Manager of Information Technology Su Tri Thuc with presentation "Petrolimex Saigon approaching information security standard ISO / IEC 27001 in the current trend"Petrolimex Saigon EngineeringTechnology, Safety, Environment Specialist with presentation " Safety technical - environment field in the categories of total quality management"

Petrolimex Saigon leadership and quality experts attending at the summary quality conference

15-year route of applying standards, advance management tools on Petrolimex Saigon:

In 1997, deploying application Management System (MS) laboratory capacity according to standard ISO 17025, which was cetificated by VILAS in 2001

In 2002, applying quality management system according to ISO 9001 in the field of "wholesale, import and storage of petroleum", in 2003 expanding into the retail sector, in 2007 continuing to apply the remaining sectors and covered up 100% of company business activities.

In 2007, applying Environmental Management System according to ISO 14001 standard and Safety Management System of OHSAS 18001 standard in Nha Be Oil Terminal, in 2012 expanding field of collection, transportation and disposal of infectious oil waste - Petrolimex Saigon Services Construction & Trade Enterprise .

In 2009, applying 5S practice models on Petroleum station system – Petroleum Retail Enterprise, after more than 05 years of expansion, so far has covered 100% throughout Company.

In 2010, deploying ERP application according to the project in 4 fields of the Group: business, accounting, finance and logistics.

In 2015, receiving the certificate of ISO 9001: 2008 range expanding into the field of petroleum dispensing.

Up to date, Petrolimex Saigon has integrated systems to manage quality - safety - health and environment ( QSHE) according to the ISO 9001, ISO 14001, OHSAS 18001 and ISO 17025 standards. Inside the management system structure, 5S roles platform, tools for improving strong management system in the whole company. Accordingly, the management system is integrated, compact operation, supplement, complement each other very well to manage and administer all business activities throughout the Company.

Orienting Development Quality strategy phase 2016 - 2020

1) Improving the quality of human resources;

2) Creating work environment encouraging creativity, autonomy;

3) Associating the quality management with function construction strategy, objectives planning deployment and managing daily administration of working;

4) Constantly standardize and upgrade the internal documents ensuring "completing the simple" as the basis for smooth operation, high effective and full compliance with the request of laws and stakeholders (the Group, customers, ...);

5) Applicating of information technology, deep computerization executive management to accelerate reform papers administrative and internal information security;

6) Maintaining and continuously improving 5S tool standards to strengthen management by display, industrial behavior training, improving workplaces in order to increase productivity, reducing hidden costs, increasing efficient infrastructure operators;

7) Implementing fully commitment the "Quality of Service Standards" continuously improvementing to meet customer demands;

8) Continuing to expand the application of technical intensive management standards, advance management tools to improve administration ability, to meet regulatory requirements;

9) Improving the effectiveness of inspection and internal audits, corrective preventative nonconformities to maintain and improve the management system;

10) Continuing to promote the communication, promoting QSHE management activities internally and externally.

Photos: Duc Anh – Nam Phuong – Thu Phuong

Cơ quan chủ quản: Ủy ban Quản lý vốn Nhà nước tại doanh nghiệp (CMSC) Đơn vị thiết lập website: Tập đoàn Xăng dầu Việt Nam (Petrolimex) Chịu trách nhiệm quản lý nội dung: Ông Nguyễn Quang Dũng - Phó Tổng Giám đốc Địa chỉ: Số 1 Khâm Thiên, Đống Đa, Hà Nội - ĐT: (024) 3851-2603 - Fax: (024) 3851-9203 – Email: banbientapweb [@] petrolimex [.] com [.] vn