“Customers service in the current time demands not only good quality products but also improving always the attachment services in order to satisfy customer’s requirements…”, - Deputy Director of Retail Enterprise Dang Van Hoai claimed at the training course opening.
Deputy Director of Retail Enterprise Dang Van Hoai is making the opening speech
Customer Orientation becomes main strategy as Retail Enterprise always applys throughout business process, specially in the current time the obstacles come from multiple sides such as fierce competitions on the market places and Covid-19 the global pandemic, both harshly affect the business index.
Following that policy, early on May.14,2020, at Petroleum Station No.11 addresses 281 Ly Thuong Kiet Street, Ward 15, District 11, Ho Chi Minh City, Retail Enterprise coordinated with Vietwash Joint Stock Company organized Car windows cleaning training course – one of the attachment customer services.This belongs to attachment customer service combo which are being applied in the upcoming time.
Overview of the training course
Presented at the course’s opening day there were Deputy Director – Retail Enterprise Dang Van Hoai, Head of Aministration Nguyen Minh Thang, 66 chosen trainees from pilot Petroleum Stations. Head of Vietwash Operation Devision Pham Duy Hoan and training specialist Nguyen Tuan Dat coached the course.
Head of Vietwash Operation Devision Pham Duy Hoan (orange shirt) and training specialist Nguyen Tuan Dat ( black shirt) coached the course.
At the training course, trainees approached standard car windows cleaning methods step by step and directly in details. At the same time, they could practice in a specific Petrolimex Petroleum Staion model. Through this course, Retail Enterprise BOD puts high expectation on building several basic qualities for attachment customer service standard for Petrolimex Petroleum Station system in near future in order to apply the Company’s slogan: “Taking You Further”.
Several moments on the opening day:
Head of Aministration of Retail Enterprise Nguyen Minh Thang was making the introducing
Trainees were practicing directly at the Petroleum Station
